Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (4)

Relevance
Selected Relevance
I signed up for AT&T fiber internet and was promised $100 Debit Card - NEVER Received

I signed up for AT&T fiber internet and was promised $100 Debit Card - i have not received and every number and chat i get on with AT&T is nothing but a run around. I called in 3-4 weeks after initial installation, and nothing, i was told to be patient, i called in weeks later, NOTHING. I was told t

Questions

502

2

0

0

ATT says debit card with $150 credit is no longer valid

We got my mother in law to sign up for U-verse and they eventually sent her a debit card for $150.  She was taken very ill and after many months she passed away.  My wife is the trustee and when she found the card and tried to use it for estate expenses, she was told it was not active.  She called A

Questions

624

6

0

0

AUTO-Pay Verbiage

So when selecting auto pay: “new debit/credit card” the verbiage AT&T uses is confusing. So my bill is due at the end of the month...actually it’s due on the 26th...but when selecting auto pay, the verbiage states “we will bill your credit card 8 days after the 26th of the month.”... so is this afte

Questions

521

6

0

0

AT&T charged me $72, but this payment doesn't appear on my account

Hi, i have paid my bill today (04/11/2018) online at https://att.com .While transaction it showed me payment was unsuccessful, but i checked my bank statements and i see on my bank account, i have been charged $72I contacted via online support, talked with 3 person. None couldn't help me. I called t

Questions

286

1

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.